I'm posting this here as a warning to stay away from this idiot, or in case someone else searches for him and needs additional evidence against him.
eBay ID: herringtonelectronics
eBay URL: https://www.ebay.com/usr/herringtonelectronics
Stephen Herrington / Tait Herrington
3693 Kirkland Dr
East Tawas, Michigan 48730-9544
So in 60 days I'll be happy to be free of eBay for the rest of my life. I'm sure they'll continue to happily screw sellers blissfully unaware I'm gone, but I feel better putting this all on record.
- I listed a fully functional, perfect condition ASUS RT-AX58U Router.
- After winning, I sent my ASUS RT-AX58U router and he paid me.
- eBay then says my funds were on hold and he wanted a refund.
- You can see in the case outcome he
"is an isp and install these as client routers" because he's an expert that thinks routers "detect" modem connections.
- Needless to say, the return he sent me wasn't the same item I sold him.
- You can clearly see the box I received is not the the box I sent.
- He also included his invoice for this busted router he sent me which he purchased from Amazon (not from me).
- So essentially, he sent me a busted router he bought off Amazon that was visually similar to the working one I sold him
- I now have a defective ASUS RT-AX3000 and he has my ASUS RT-AX58U.
- I even have the MAC address from my router I sold him which is clearly not the
same as the one he sent me.
- With all this evidence, I was certain eBay would deny his refund. How silly.
- I opened a case against Stephen which was almost immediately closed in his favor.
- I then reported his fraud and got a bizarre response from "Gen"
- This is where eBay customer support shines. Just read this nonsense from "Gen" and try to get any sense out of it.
- The closed eBay case states "We understand you did not receive back what you shipped, but you can't prove it."
- Then "Gen" says "Since you have enough evidence, just appeal it!"
- So I appealed the case, which was also closed in Stephens favor.
- Now I get a message from "Michelle" who says "yeah he gets to keep his money and your router, but we'll watch him closely!"
- It's pretty clear at this point the actual financial transactions are far removed from anything these "customer service" reps say or do.
- Next up a message from "Nico" says he'll get a "correction" from the higher ups and requests patience from me.
- Obviously Nico never came through, so I sent a certified letter and message to Stephen telling him I'm taking him to small claims court
- He of course refuses the letter because he knows it will cost me more than $78 to do anything
- And since eBay can't be satisfied with sticking me with a broken router and the cost of shipping my working one to Stephen, they fire off some random $100 charge as well.
- Since I'm done with eBay for life after all this nonsense, I try to cancel my account.
- Even though they've charged me back for more than I could ever possibly owe on this insanity, I still have to wait 60 days to cancel my account.